By default, Windows Vista SP1/Windows 2008 and newer operating systems generate summary application crash data through Windows Error Reporting. Use these steps to configure Windows Vista Service Pack 1/Windows 2008 and newer computers to generate full application memory dumps when applications terminate unexpectedly.
For Windows Server 2008 and Windows Vista (SP1) and newer, follow these steps as per this Microsoft Article: https://docs.microsoft.com/en-us/windows/desktop/wer/collecting-user-mode-dumps
Name | Type | Value |
DumpFolder | String Value | Full path to an existing folder on the system drive |
DumpCount | 32-bit DWORD | 4 (decimal) |
DumpType | 32-bit DWORD | 2 (decimal) |
Note: Specifying dump settings for specific applications will override the global application dump settings.
Name | Type | Value |
DumpFolder | String Value | Full path to an existing folder on the system drive |
DumpCount | 32-bit DWORD | 4 (decimal) |
DumpType | 32-bit DWORD | 2 (decimal) |
Reproduce the problem
Recreate the fault and provide these items to Symantec Support: