Linux and WinPE x86 automation environment compatibility with UEFI hardware

Products

• Ghost Solution Suite

Issue/Introduction

A UEFI system won't boot properly using the Ghost Solution Suite 3.x in the x86 Windows PE or Linux PE automation environment.  

A failure to boot may be seen if the Automation Folders are being used while booting from USB, ISO, or Automation Folders.  

The following PXE error may be seen if trying to PXE boot to the x86 Windows PE or Linux PE package:

PXE-E23: Client received TFTP error from server

Environment

GSS 3.x

Cause

A system configured for UEFI only booting must use a UEFI compatible boot package. The x86 Windows PE and the Linux PE package that is provided with Ghost Solution Suite 3.x currently does not support UEFI native environments.

Resolution

Many hardware manufacturers have an option to allow a system to be booted in a legacy mode. Making this change would allow the continued use of the selected automation environment.  Alternatively, using an x64 version of a Windows PE boot package will allow support of both legacy and UEFI machines.