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SonicWall Blocking PMImport on AexPatchAssesment.exe


Article ID: 162774


Updated On:


Patch Management Solution for Windows


SonicWall firewall anti virus software is blocking the AexPatchAssesment.exe on download via the PMI. Detects as Dropper.FIY

"failed to update tools\AexPatchassessment.exe Data hash does not match"

Some errors also found associated to the AeXPatchAssessmentSrv.exe


SonicWall detects the AexPatchAssesment.exe and/or AeXPatchAssessmentSrv.exe as a Trojan and excludes it from download and the Import Patch Data for Windows fails.

To confirm cause: Input the following URL into a browser on the SMP Server and it will fail with the attached screen shot:


Please contact Sonicwall to have this file included/whitelisted as a valid/safe file.

Workaround: Run NSlookup on the SMP Server for '' and that will provide the current IP that the SMP Server will be pulling from. Advisory: The site is managed on Akamai Server Farm and this IP is dynamic, so the process may need to be repeated as the IP may change pending download region and time.


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