search cancel

Error 25108. Cannot store Master Password to DB - Endpoint Encryption Management Server v11.1

book

Article ID: 162749

calendar_today

Updated On:

Products

Endpoint Encryption

Issue/Introduction

After using the beta version of Symantec Endpoint Encryption Management Server v11.1, if you attempt to use the same database for your production server, the error message below will be displayed.

Error 25108. Cannot store Master Password to DB.
Unable to save Server Key Pair to Deployment : Invalid column name 'ServerPubKey'.
Invalid column name 'ServerPrvKey_ServerKey'.. Error: Unable to save Server Key Pair to Deployment:Inva...

Cause

This is not a supported configuration as beta versions are not upgradable. Therefore the beta database cannot be reused for the released product version.
The error message indicates that the database schema from the beta version differs from the final product.

Resolution

To resolve the issue, you must use a new database for the released production version.