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GSS Console and/or engine crash if SQL is unavailable for any period of time

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Article ID: 162739

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Updated On:

Products

Deployment Solution Ghost Solution Suite

Issue/Introduction

If SQL becomes unavailable for any period of time, for example during a SQL failover, a SQL server reboot, or even simply network connection problems, the GSS engine, console, db manager, and/or data manager may become unresponsive or crash.

Resolution

Symantec is aware of this issue and is working on better handling SQL disconnects.