Symantec Control Compliance Suite (SCCS) Console is showing xml errors when trying to navigate to the various sections within the Menu Bar, like Manage > Assets.
A dialogue box pops up with the following error message: Following are the application messages that are logged when the problem occurred: The most recent message is listed first. * There is an error in XML document (0, 0). * Root element is missing. --- Application Execution History --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader) at Symantec.CSM.AppsFramework.PropertyTabs.PropertyTabsController.RestorePreference(IPreferenceAccess viewPreferences) at Symantec.UIToolkit.Framework.Views.DefaultCompositeViewController.RestorePreference(IPreferenceAccess viewPreferences) at Symantec.UIToolkit.Framework.Views.TargetNavigator.NavigateNew(NavigationTarget viewTarget, State state,NavigationContext context) at Symantec.UIToolkit.Framework.Views.TargetNavigator.InPlaceActivation(IJournalEntry currentEntry,IJournalEntry newEntry, NavigationMode mode, NavigationContext context) at Symantec.UIToolkit.Framework.Views.TargetNavigator.Navigate(IJournalEntry currentEntry, IJournalEntrynewEntry, NavigationMode mode, Object context) at Symantec.UIToolkit.Framework.Navigation.Navigator.SyncNavigate(JournalEntry oldEntry, JournalEntry newEntry, NavigationMode mode, Object context) Note-When clicking on OK, it still doesn't provide access to the selected item.
Corruption with the CCS Console User specific "Preferences" folder.