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FEATURE REQUEST: When Moderator approves or rejects the email message the message is blocked by PGP Messaging

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Article ID: 162615

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Updated On:

Products

Desktop Email Encryption Encryption Management Server Gateway Email Encryption

Issue/Introduction

If the 'Microsoft Exchange Approval Assistant' rule implemented, when a Moderator approves or rejects the email message, the message is blocked by PGP Messaging.

 

Cause

PGP Messaging blocks the email on Moderator's machine as there is no email address assigned to recipient 'Microsoft Exchange Approval Assistant'. 

The 'Microsoft Exchange Approval Assistant' is not yet tested and supported with Symantec Endpoint Encryption.

Resolution

Symantec Corporation is committed to product quality and satisfied customers. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

Technical Support filed a Feature Request to add this product feature. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.
 
Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.