ITMS 7.5 Sp1 HF5 - Package Server - Large package HTTP download does not resume if interrupted.

Products

• IT Management Suite

Issue/Introduction

Large package HTTP download does not resume if interrupted.
Package remains Invalid.

Module: AeXNetComms.dll
Source: NetworkOperation
Description: Operation 'Get File' failed.
Protocol: http
Port: 80
Path: /Altiris/PackageShare/%7B (ce1c71ed-0a98-4102-a008-
2d81b5b486f3)%7D/large.tar
Http status: 200
Secure: No
Id: (ea1b19ed-438b-4614-ba3a-17426fb0a6bb)
Error type: Local error
Error result: 0x80070057
Error code: 0
Error note: HttpRequest::OpenReceiveFile set file pointer error
Error message: The parameter is incorrect

Cause

Known Issue

Resolution

A pointfix is available for ITMS 7.5 Sp1 HF5.
ITMS 7.6 is not affected by the issue.

MINIMUM REQUIREMENT

Installed SMP 7.5 SP1 HF5

Installed Remote Package Server

HOW TO INSTALL THIS POINTFIX

1. Log in as administrator

2. Retrive files from the archive to the NS hard drive.

3. Click on PFinstaller.exe

4. Click install files button

5. Activate SMA upgrade policy for site servers and, make sure Agent has been upgraded successfully to version 7.5.3305

 

HOW TO UNINSTALL THIS POINTFIX

1. Log in as administrator

2. Make sure, that backup folder exists.

3. Click on PFinstaller.exe

4. Click uninstall files button