I want to download a specific PTF from support.ca.com how do I do it?
Sign in support.ca.com.
First try putting your PTF# in the search field. Then when you get the results click
For Solution and Problem search results, click here
If your PTF is not shown then do the following:
-click on Menu then Download Management
-select the product and then click the Solution Download Tab(it should turn white)
-select the release for the product(the version you want should be blue)
-click on the first PTF. Click on the Blue text under Published Solution.
-You should see the PTF text.
-in the URL you will see a PTF RO number change this to your PTF.
This will display PTF RO93227 so you can download it.