PMImport for Red Hat fails to download.
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PMImport for Red Hat fails to download.


Article ID: 162551


Updated On:


Patch Management Solution


Import Patch Data for Red Hat fails to download with confirmed valid Red Hat Network (RHN) user credentials.

Channel import failed, check the Altiris log for detailed information

Please check that RHN licenses and credentials are valid. There is nothing to import **CEDUrlStart** 

Rhsm: Entitlement isn't valid. Consumer <CONSUMER NAME> -Workstation (uuid:) has invalid intitlement for products:
 id:180 name:'Red Hat Beta',
 id:68 name:'Red Hat Enterprise Linux Desktop'


Import of metadata for some of the channels failed

Failed to import software packages information.
Could not close connection group: f149436d-9b88-4706-964d-8582497e2581
Download failed for
''. The remote server returned an error: (403) Forbidden., will close connection and retry in 10 seconds

NOTE: The listed products may vary by environment and supported products.



  • 8.x


  • User's credentials are either not current or accurate
  • The individual user lacks adequate Channel subscriptions on RHN
  • The selected Red Hat Channels are no longer provided


  • Review with RHN Support to ensure all needed users have appropriate Channel subscriptions. An organization admin should be the specified account.
  • If the channels identified by Altiris log errors are not needed, disable them from the Select software channels for import section of the Import Patch Data for Red Hat page.