How to see previous month report in SLA report?

Article Id: 16255
Status: Published
Updated On: 14-02-2018 07:51
Legacy Id: TEC1282676
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:



How to see previous month report in SLA report?

Environment:

UIM 8.x

Resolution:

1. open SLAReports portlet 

2. Choose an SLA to view 

3. In the upper right corner, next to the PDF Export icon, is a calendar icon, click this 

4. A new window opens showing a bar graph with the previous SLA periods' compliance levels 

5. click on any one of the bars in this graph corresponding to a previous SLA period 

6. That period's report should now be displayed in SLAReports for you to export/view