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Display SQL link in Report Editor does not work properly in Firefox and Chrome and when it works the query can not be copied.

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Article ID: 162524

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Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

Display SQL link in Report Editor only works properly in IE and query can not be copied out of it.

This is a serious regression compared to behaviour of the same window in 7.5 - in all three browsers SQL query is shown in Process manager virtual window from which SQL Query could easily be copied from.

Cause

Changed behaviour in 7.6

Resolution

This issue is fixed in Workflow 8.0 and ServiceDesk 8.0.