search cancel

"Are you sure you want to leave this page?"- displayed when saving the Encryption Management Server Mail Templates using Internet Explorer


Article ID: 162513


Updated On:


Encryption Management Server Gateway Email Encryption


When editing the Encryption Management Server Message Templates using Internet Explorer, after clicking the button to Save,  a popup message appears saying:

Are you sure you want to leave this page?

Additionally you have the following options:

  • Do you want to leave?
  • Leave this page
  • Stay on this page


This is due to the  Compatibility View mode being enabled in Internet Explorer.


The web site might be in the Compatibility View list or listed in the Local intranet sites (by default the intranet sites are displayed in Compatibility View).

This issue is resolved by changing the Compatibility View setting in Internet Explorer.

  1. Open Internet Explorer.

    Note: you may need to press the Alt key to see the Tools menu.
  2. Click Tools menu and select Compatibility View settings.
  3. Select the Encryption Management Server administration page from the list Websites you've added to Compatibility View.
  4. Remove the administration page from the list, or uncheck the box next to Display intranet sites in Compatibility View.