Scoreboard in the XFLOW interface
search cancel

Scoreboard in the XFLOW interface


Article ID: 16251


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


If I have two roles in CA Service Desk Manager defined with two different scoreboards, what can I do to achieve the same in the the XFLOW interface?


CA Service Desk Manager 14.1CA Service Desk Manager 17.0


You can display a Scoreboard Query as a Custom Work Stream in the XFLOW interface. But displaying the Scoreboard Query as a work Stream is specific to the analyst, and is not role based.