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Content Distribution Monitor tool does not correctly display the number of Virus/Spyware content downloads

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Article ID: 162499

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After upgrading to 12.1.6 or newer, the Content Distribution Monitor (CDM) tool is no longer accurately reporting the number of Virus/Spyware content downloads for the day while the rest of the tool reports data correctly.

No error messages observed, however the count for "Virus/Spyware content downloads today from SEPM(s)" field is '0' (zero) for Total, Full and Delta.

Resolution

This issue is fixed in Symantec Endpoint Protection 14.0.  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.