How to address the "AHD04022:Login failed for userid (xxxx); no active tenant found for session type (1)" error?
Why does this error come up on attempt to login after enabling Multi-Tenancy?
"AHD04022:Login failed for userid (xxxx); no active tenant found for session type (1)"
WINDOWSLINUX
This error happens as a result of the contact not having the tenant field set on the ca_contact table. To resolve this, update the tenant\set the tenant field via a SQL script:
USE MDB
UPDATE ca_contact
SET tenant = '0xAB01E3010A06F143A6668709256E2B8B'
WHERE UserID = 'xxxxx'
Notes:
xxxxx = UserID of the contact getting the error
0xAB01E3010A06F143A6668709256E2B8B = UUID of the tenant
Alternatively, you can achieve same result using pdm_extract and pdm_userload commands