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Support for UCD-SNMP-MIB::dskUsed OID in Messaging Gateway

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Article ID: 162421

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Updated On:

Products

Messaging Gateway

Issue/Introduction

When querying Messaging Gateway (SMG) some OIDs associated with disk utilization do not return expected values. For example:

$ snmpwalk -v 2c -c public smg.domain.com 1.3.6.1.4.1.2021.9.1.8
UCD-SNMP-MIB::dskUsed = No Such Instance currently exists at this OID
 
$ snmpwalk -c public -v 2c 10.0.0.2 .1.3.6.1.4.1.27654.3
SNMPv2-SMI::enterprises.27654.3 = No Such Object available on this agent at this OID
 
$ snmpwalk -c public -v 2c 10.0.0.2 .1.3.6.1.4.1.2021.9.1.8
UCD-SNMP-MIB::dskUsed = No Such Instance currently exists at this OID

Cause

The SNMP daemon on Messaging Gateway is not configured to track some disk associated parameters.

Resolution

This issue has been raised with Symantec product engineering as an enhancement request and may be changed with a future release.

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