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Some archive files marked as unscannable

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Article ID: 162394

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Some archive files are scanned by the antivirus filters and return no virus verdict but are marked as unscannable due to a mismatch in the archive file name and structure.

2014-11-11T12:06:19-08:00 (INFO:14537.3919141776): [24136] Antivirus returns NULL because no threat was found after scanning emm_20141107093459838.tar.
2014-11-11T12:06:19-08:00 (NOTICE:14537.3919141776): [24138] Antivirus returns unscannable because emm_20141107093459838.tar has mismatched file name or structure.

Cause

For some tar archives, the attachment decomposer engine does not recognize them as archive files due to the details of their construction.

Resolution

This issue has been resolved with Messaging Gateway 10.6.