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How to configure the iDRAC on Messaging Gateway 8380 and 8360, Web Gateway 8490, and Advanced Threat Protection: Network 8840 and 8880


Article ID: 162298


Updated On:


Endpoint Detection and Response Advanced Threat Protection Platform Messaging Gateway


You want to configure the iDRAC card that was included in your Symantec appliance at the console.


Although you can use DHCP to configure the iDRAC network settings, a best practice is to assign a static IP address that is assigned specifically to the appliance and no other network device.

To configure the iDRAC using a monitor, keyboard, and optional mouse:

  1. Plug an Ethernet cable into the iDRAC port on the back of the appliance on the left, and plug the other end of the cable into the LAN switch on the network.
  2. Attach a monitor to a VGA port on the appliance.
  3. Attach a keyboard to a USB port on the appliance.
  4. Press the server power button.
  5. When the monitor displays the system BIOS screen, press F2 to select System Settings.
  6. From the menu, select iDRAC Settings.
  7. On the iDRAC Settings screen select Network.
  8. Scroll down to IPV4 Settings, and enter the following for the iDRAC:
    • Static IP address
    • Static Gateway
    • Static IP Subnet Mask
  9. (Optional) Enter the IP addresses for the Static Preferred DNS Server and the Static Alternate DNS Server. Setting up DNS allows the iDRAC to access network resources based on DNS names, rather than always requiring IP addresses. If you do not use DNS, go to step 11.
  10. Press Tab to highlight Back, then press Spacebar.
  11. Press Tab to highlight Finish, then press Spacebar.
  12. Press Spacebar to select Yes to save changes.
  13. Press Spacebar to select OK in the Success Dialog box.
  14. Press Spacebar until Exit is highlighted, and then press Spacebar to confirm that you want to exit and reboot the iDRAC.
  15. Open a browser and enter the iDRAC IP address to display the iDRAC login screen.
  16. Log in to the iDRAC with the ID root and the password calvin.
  17. At the prompt, change the root password.

For more information on the iDRAC, refer to the Integrated Dell Remote Access Controller documentation at