Support of archive mailbox scanning on Symantec Mail Security for Microsoft Exchange (SMSMSE)

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Article ID: 162278

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

Archive mailbox (local / remote) has been enabled on an user mailbox and the user is listed under "Scan Location" from manual / scheduled scan settings. You would like to know if SMSMSE supports archive mailbox scanning

Resolution

Currently SMSMSE does not support scanning on either local or remote archive mailbox even the user with archive mailbox enabled is listed under "Scan Location" from manual / scheduled scan settings.