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Unified Management Console Not Connecting to DCS:Server Advanced after 6.5 MP1 Upgrade

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Article ID: 162251

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Updated On:

Products

Data Center Security Server Advanced

Issue/Introduction

Your Unified Management Console is not connecting to DCS:Server Advanced after 6.5 MP1 Upgrade.

Resolution

You will need to re-register the DCS Management Server with UMC to restore functionality. To do this, follow the below steps.

1) Run, as administrator, registerProduct.bat found in (by default) C:/Program Files (x86)/Symantec/Data Center Security Server/Server/tools
2) You then need to accept the new certificate into your browser.
     - Enter the following URL into your browser and accept the certificate there: https://<DCS Server IP/hostname>:4443/sis-ui
​     - Then login to UMC at https://<UMC IP/hostname>:8443/webportal

If you are still experiencing problems after following the above, please create a case with Technical Support for assistance.