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Symantec Installation Manager (SIM) Pops up certificate error during installation

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Article ID: 162241

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Updated On:

Products

Symantec Products

Issue/Introduction

While installing Symantec Management Platform/Client Management Suit/ ITMS on fresh OS Windows 2008 R2 and SIM 7.6.
Error message pops on Notification Server Configuration page. (Screenshot attached)
There is no certificate installed.
  Error Creating Certificate: An Internal error occurred.

Cause

The installation is searching for certificate.

Resolution

  1. Open IIS Manager.

  2. In Features view, double-click Server Certificates.

  3. In the Actions pane, click Create Self-Signed Certificate.

  4. On the Create Self-Signed Certificate page, type a friendly name for the certificate in the Specify a friendly name for the certificate box, and then click OK

Attachments

Capture-SIMError.JPG get_app