Microsoft Exchange Web Services
Article ID: 16223
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Is it possible to configure CA Service Desk Mailboxes to communicate via Microsoft Exchange Web Services?
CA Service Desk Manager 14.1
No, this is not possible. We only have IMAP4 and POP3 as email types for supported mailboxes.