SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Is it possible to configure CA Service Desk Mailboxes to communicate via Microsoft Exchange Web Services?
Environment
CA Service Desk Manager 14.1
Resolution
No, this is not possible. We only have IMAP4 and POP3 as email types for supported mailboxes.