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Microsoft Exchange Web Services

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Article ID: 16223

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Is it possible to configure CA Service Desk Mailboxes to communicate via Microsoft Exchange Web Services?

Environment

CA Service Desk Manager 14.1

Resolution

No, this is not possible. We only have IMAP4 and POP3 as email types for supported mailboxes.