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Deployanywhere task reports success in Ghost 3.0 but system won't boot after image deployment

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Article ID: 162229

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Ghost Solution Suite 3.0 Image deployment task that includes a DA (DeployAnywhere) task will report a success in the ghost console but the client won't boot back to production.   

Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)

Cause

The Ghost console is only reporting that the DA job was executed it is not tracking the success of this step.    To know if the DA job was a success the DA_LOG.txt located in the express\ghost share will need to be reviewed to determine if there is a successful retreating of the image. 

Resolution

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Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.

This issue is currently being considered by Symantec to be addressed in the next major revision of the product.  There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.  Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please refer to the following Web site:

http://www.symantec.com/business/index.jsp