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Error: "Cannot process this save as the domain would exceed the maximum allowed Users."

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Article ID: 162219

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Updated On:

Products

Email Security.cloud

Issue/Introduction

An error is displayed when adding a new user to an Anti-Spam group in the Clientnet portal.

Cannot process this save as the domain would exceed the maximum allowed Users.

Cause

There are 2 limits to consider when managing Anti-Spam groups. The maximum number of groups per domain is limited to 20. The maximum number of users within these groups is limited to 150 across all groups, per domain.

Environment

Symantec Email Security.Cloud

Resolution

The current limit is being reviewed by our development team for a potential future increase, but no release date is currently available.