Point fixes For ServiceDesk 7.6

Products

• ServiceDesk

Issue/Introduction

 Where can I find the point fixes for ServiceDesk 7.6?

Resolution

Attached to this article are all of the point fixes for ServiceDesk 7.6. Feel free to download any of the attachments. Referenced Etracks are listed for documentation.

NOTES:

• Before applying any point fix please confirm you are running build 7.6.4383.485 or higher version of Workflow. This can easily be confirmed by going to Help->About inside Workflow Designer. If you aren't running the specified build or newer please contact Symantec Technical Support to acquire the updated build. Information on the fixes that are included in this updated Worfklow build can be found in article INFO2509.
• Please see the individual point fix knowledge base articles for specific instructions on how to apply the point fix if necessary.

 

KB Article	Title	Etrack	Date Added
TECH223151	When OnImplementationDateReached ruleset is triggered, Send Email To Implementer rule fails with Error: Invalid task assignment type	3555288	07/29/15
TECH231858	Manage Incident Service Queues Workflow Does Not Allow Scrolling Through The Queues List.	3828828	08/13/15
TECH233162	Using the Save Path of the Approve/Deny Change Plan does not display change times correctly	3869345	10/26/15
TECH233533	KNOWN ISSUE: Cannot find SD.Filters.dll & Symantec.ServiceDesk.Cm.dll errors are generated in the ProcessManager logs	3879061	11/17/15
TECH233933	Enhancements to Manage Incidents portal page		01/14/16
TECH233985	KNOWN ISSUE:Extend Classification button in Work Incident form doesn't work	3831403	01/14/16
TECH234976	KNOWN ISSUE: Unable to use paging arrows past page 2 on Managed Incidents page	3901969	05/26/16
TECH235014	KNOWN ISSUE: Manage Related Configuration Items form take a long time to populate the SMP collections list	3951100	06/03/16

 

 

Applies To

 ServiceDesk 7.6