search cancel

DLP Enforce- After importing the fresh Endpoint prevent license on Enforce some of the Endpoint channels are not visible.

book

Article ID: 162138

calendar_today

Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

After deploying DLP Endpoint prevent license, Endpoint channel options like Endpoint Application File Access, Endpoint CD/DVD, Endpoint Clipboard etc do not appear in Condition for "Protocol or Endpoint monitoring"

Cause

If the licenses are imported into a fresh install there is no possibility that all the conditions for "Protocol or Endpoint monitoring" are initialized.

Resolution

Restart the VontuManager on Enforce server and check endpoint conditions should be visible.

Attachments

Before restart of Vontu Manager Service.png get_app
After restart of Vontu Manager service.png get_app