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Predefined computers won't boot to automation if UUID is the only Primary Lookup Key

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Article ID: 162129

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Updated On:

Products

Deployment Solution

Issue/Introduction

If UUID is configured as the only primary lookup key, and a computer is defined and a job scheduled against it, the PXE server doesn't boot it to automation, or it does boot to automation but then reboots and gets stuck in a reboot loop.

Cause

In some operating systems and PXE clients, the UUID is reported differently (known as big-endian vs little-endian). The PXE Client might see the UUID as 01-234-567-89 whereas WinPE (and DAgent) will see the UUID as 10-432-765-98 (examples simplified).

Resolution

The DAgent has been updated in Ghost Solution Suite 3.0 HF1 to identify UUID the same way PXE does. Upgrade to GSS 3.0 HF1.