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When attempting to create an ISO image using the GSS3.0 Console Boot Disk Creator, the process fails with BDC_ERR_CREATE_PROCESS

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Article ID: 162085

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

When attempting to create an ISO image using the GSS3.0 Console Boot Disk Creator, the process fails with BDC_ERR_CREATE_PROCESS at the 'Creating ISO CD Image file' step. The error below will be presented on screen in a pop error window and in the bdc.log.

CreateIsoImage - sCmdLine='"C:\Program Files (x86)\Altiris\eXpress\Deployment Server\waik\Tools\x86\oscdimg" -b"C:\Program Files (x86)\Altiris\eXpress\Deployment Server\waik\Tools\PETools\amd64\boot\etfsboot.com" -n -h -o -m "C:\Users\ADMINI~1\AppData\Local\Temp\1\~bootwiz\00001280\image" "C:\Program Files (x86)\Altiris\eXpress\Deployment Server\bootwiz\iso-imgs\WinPE 5.X\x86\WinPE51-GSS.iso"'
<CPlatformWinPe2::CreateIsoImage - returning 549 (BDC_ERR_CREATE_PROCESS)

Cause

Product Defect

Resolution

To workaround this issue, ensure that both the x86 and x64 WinPE 5.x versions have been added to the Pre-Boot Operating System files list.

This issue has been resolved in Ghost Solution Suite 3.0 HF1.  For more information please see the Ghost Solution Suite 3.0 HF1 release notes.

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