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You cannot change role of the ATP or SEDR from standalone to CIU or scanner when running the bootstrap command.

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Article ID: 162050

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Updated On:

Products

Endpoint Detection and Response Advanced Threat Protection Platform

Issue/Introduction

When running bootstrap on a Symantec Advanced Threat Protection( SATP) or Symantec Endpoint Detection and Response (SEDR) appliance, there is no option to change the appliance's role.

Cause

After setting the role during the original bootstrap, it cannot be changed. This is by design.

Resolution

To change the role for a physical appliance, you must re-image the appliance thrugh the OSrestore process documented here: https://support.symantec.com/en_US/article.HOWTO111549.html


To change the role for a virtual appliance, you must deploy the OVF again. See the Administration Guide for the version you need to redploy for further instructions.