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Windows Event logs show error with MSVCR90.dll with httpd.exe
Article ID: 162030
Updated On:
Products
IT Management Suite
Issue/Introduction
The Windows Event logs indicate an application fault in httpd.exe regarding module MSCVR90.DLL.
Faulting application httpd.exe, version <Apache version>, time stamp <time stamp in hex>, faulting module MSVCR90.dll, version <MSVCR90 version>
Cause
This is generally caused by a port binding conflict when the Apache Web Server attempts to load. Check for other applications binding on ports 80 and/or 443.
This is most commonly caused by additional web servers being installed on the CEM gateway. (IIS, Tomcat, etc.)
Resolution
The conflict needs to be removed. Suggest uninstalling or modifying the conflicting application to use ports other than those needed by the CEM gateway.
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