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SMP coresettings.config file empty, invalid or corrupt.

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Article ID: 161978

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Updated On:

Products

IT Management Suite

Issue/Introduction

Cannot open the Symantec Management Console. None.

Cause

CoreSettings.config is corrupted. File has empty data.

Resolution

1. Stop the Altiris Service from: Start > Run > type services.msc.
2. Disable the service as it will start back immediately.
3. Create a copy of "CoreSettings.config.backup" file.
4. Rename "CoreSettings.config" to "CoreSettings._config".
5. Rename "CoreSettings.config.backup" to "CoreSettings.config" name.
6. Start the Altiris Services.
7. Check whether the console is started to  open properly.