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Endpoint Protection for Windows XP Embedded 5.1 EOL FAQ

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Article ID: 161965

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Updated On:

Products

Endpoint Protection for Windows XP Embedded

Issue/Introduction

Symantec Corporation will be discontinuing the availability of Symantec Endpoint Protection for Windows XP Embedded.

On June 1, 2015, Symantec will cease selling Symantec Endpoint Protection for Windows XP Embedded.
 
Technical support services for Symantec Endpoint Protection for Windows XP Embedded will close on October 15, 2016.

Resolution

Which products are impacted?
The following products will begin the End of Life process:
  • Symantec Endpoint Protection for Windows XP Embedded 5.1


What solutions can I migrate to?
Symantec offers two different products that work on embedded systems:
  • Symantec Endpoint Protection 12.1

  • Symantec Embedded Security: Critical System Protection


Which product should I migrate to?
Both products have full support for embedded platforms.  However, the solution you choose depends on what you use the device for.

Symantec Endpoint Protection (SEP) is designed to run on desktops and laptops. With support for Microsoft Write Filter and reduced size installation, the latest version, SEP 12.1.6, is ideal for systems such as thin clients. SEP primarily has support for the Windows embedded platforms and has limited support for Linux and Unix. Symantec recommends using Symantec Endpoint Protection 12.1 if you have the following embedded systems:
  • Thin clients

  • Kiosks

  • Tablets


Symantec Embedded Security: Critical System Protection (SES:CSP) has features that will help in financial and medical companies to meet compliance needs, such as PCI or HIPPA.  SES:CSP also has support for many different platforms including Windows, Linux and Unix. Symantec recommends using SES:CSP if you have the following embedded systems:
  • ATMs

  • Medical devices

  • Industrial control systems

  • Automotive


Is Symantec Endpoint Protection 12.1 too large for my embedded systems?
SEP 12.1.6 (RU6) has a feature called Reduced Size client that reduces the disk space of the SEP client by up to 90%. With this feature, the SEP client takes around 160 MB of disk space for normal operations. During definition updates, the size could increase to as large as 450 MB. As long as the system has at least 450 MB of space and meets all the other requirements, SEP can be installed on your embedded system.

How can I migrate to Symantec Endpoint Protection 12.1?
There is no direct migration between the Symantec Endpoint Protection for Windows XP Embedded 5.1 and the Symantec Endpoint Protection 12.1 product. To migrate from Symantec Endpoint Protection for Windows XP Embedded 5.1, you will need to uninstall the 5.1 client, reboot, and then install Symantec Endpoint Protection 12.1.

See the following page for more details: http://www.symantec.com/endpoint-protection/

How can I migrate to Symantec Embedded Security: Critical System Protection?
There is no direct migration between the Symantec Endpoint Protection for Windows XP Embedded 5.1 and the Critical System Protection product.  In order to migrate, you will need to uninstall the Symantec Endpoint Protection for Windows XP Embedded 5.1 client, reboot, and then install Critical System Protection.

See this page for more details: http://www.symantec.com/embedded-security-critical-system-protection/

Will there be migration services offered?
The migration path is straightforward and should be easy for most customers. There will not be migration services provided.

How long will Symantec Endpoint Protection for Windows XP Embedded 5.1 be supported for?
Symantec Endpoint Protection for Windows XP Embedded 5.1 will have support until October 15, 2016. After that, the product will no longer be supported.

See the following page for more details: http://www.symantec.com/products-solutions/licensing/policies/

Is there a partial support period?
No. There is no Partial Support period for this product.