The customer is unable to track when a device was booted into safe mode. They need to track this for security purposes.
Have the customer set the boot logs to write. This will only create three events when a machine is rebooted normally or into safe mode: the shutdown event and two boot-up events.
To turn on boot logging:
Once rebooted, you will see the events in the System event logs.
Here is an example of the events. The BootMode section shows the state of the OS: 0 is normal boot, 1, 2, and 3 are safe mode.
Once these events are in the Event Logs then the customer can edit their policy to watch for these events.
**There is also the option to disable SafeBoot on the device. This can be done multiple ways per OS, please check with your documentation to disable this if that is a preferred.