When installing SIM on a fresh Windows 2012 R2 server the installation hangs at launch for around 30 minutes before aborting.
Further symptoms that can verify this issue:
- On reattempting the SIM installation and checking the task manager during the hang, a 32-bit Windows Installer process can be seen in the process list
- Ending this task will cause the SIM installation to continue but it will subsequently fail on the Install Readiness Check with no items listed and with the warning: "One or more Install Readiness Checks failed to run properly. Installation cannot continue. Please contact customer support for assistance."
Windows Application Event Error
Event 1033 MSI Installer:
Windows Installer installed the product. Product Name: Symantec Installation Manager. Product Version: 7.6.67. Product language: 1033. Manufacturer: Symantec. Installation success or error status: 1603