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"EPSA Error Code: 2000-0251" during Dell hardware diagnostics on ATP8880 appliance


Article ID: 161949


Updated On:


Endpoint Detection and Response


On an Advanced Threat Protection: Network (ATP:N) appliance model 8880, during hardware diagnostics run either from BIOS or from the Lifecycle Controller, the diagnostics displays a specific error message.

If running diagnostics from BIOS, the error message that appears is:

If running diagnostics from LifeCycleController, the error message that appears is:


The event log within BIOS contains one or more events that should be diagnosed before continuing.



Check the event log in the BIOS, address the issues listed, clear the log and run the diagnostics again to confirm that no further issues are detected.