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Clean_agent tool does not remove the SFsCtrx12 file from drivers
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Article ID: 161920
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Updated On:
Products
Data Loss Prevention Endpoint PreventData Loss Prevention EnforceData Loss Prevention Endpoint Discover
Issue/Introduction
Clean_agent tool does not remove the SFsCtrx12 file from the driver location (C:\WINDOWS\system32\drivers).
Resolution
Manually delete the SFsCtrx12 file from C:\WINDOWS\system32\drivers and reboot the endpoint.