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Symantec Virtual Composer crashes when activating a layer and logs Event ID 1000 to the Windows Application log with Exception code: 0xc0000005

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Article ID: 161861

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Updated On:

Products

Workspace Streaming (formerly AppStream)

Issue/Introduction

Symantec Virtual Composer may crash intermittently when activating layers.

Event ID 1000 with exception code: 0xc0000005 is logged to the Windows Application Log.

Cause

A null pointer was dereferenced when a layer was being activated.

Resolution

Upgrade to Symantec Virtual Composer 7.5 SP1 HF4