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PGP Desktop 10.2.1 for Windows Resolved Issues

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Article ID: 161859

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Updated On:

Products

Symantec Products

Issue/Introduction

This article details the issues resolved in PGP Desktop 10.2.1 including all Maintenance Packs (MP).

Resolution

What's Changed in PGP Desktop for Windows 10.2.1 MP5

PGP NetShare

  • Users logging on to Windows using a smart card containing an X.509 certificate can now select one or more keys for encryption, rather than having all the keys on the token selected. [2949865]
  • Users can now remove or decrypt/re-encrypt a PST Microsoft Outlook file in a PGP NetShare folder, even if that file has been modified in Outlook. (Modified PST files encrypted previous to this release must be decrypted with the PGP Command Line using the --force switch.) [2949868]
  • Resolved the issue where a user key created on an Aladdin eToken PRO smart card could not be used to encrypt a PGP NetShare folder, resulting in an unknown-key error and not giving the user the correct administrative role. [2950620]
  • Users can now open a Microsoft Excel file in a PGP NetShare folder in read-only mode, even if the file is already open by other PGP NetShare users. [2955074]
     

PGP Desktop

  • Resolved an issue in the LDAP enrollment customization feature so that a custom string now displays properly at the enrollment prompt. [2950610]
  • Resolved an issue where enrollment timed out when the system was connected to a VPN unless the PGP Tray service was manually restarted. [2953567]
     

PGP Whole Disk Encryption

  • Resolved an issue so that the PGP Whole Disk Encryption Assistant window does not appear while upgrading from PGP Desktop 10.1.2 to PGP Desktop 10.2.x when Deny Single Sign On is set in the Consumer policy. [2931224]
  • Resolved an issue that prevented a user from accessing the second hard drive after encryption. [2931281]
  • Resolved the issue so that Microsoft Windows XP users can encrypt individual partitions using PGP Whole Disk Encryption with embedded policy. [2936725]
  • Resolved an issue so that users no longer see an error message at PGP BootGuard when Microsoft Windows 7 computers with PGP Whole Disk Encryption installed are recovered from sleep or standby. Before encrypting or decrypting, select Power Failure Safety from Encryption Options. [2949616]
  • Resolved an issue so that HP Compaq 510 Notebooks with two partitions reboot properly after the manual encryption of the partitions with PGP Whole Disk Encryption. [2950205]
  • Resolved an issue so that you can resume stopped or paused encryption or decryption on a managed PGP Whole Disk Encryption installation. Computers can also be successfully decrypted after being partially encrypted and then rebooted using the PGP Desktop Recovery CD. Before encrypting or decrypting, select Power Failure Safety from Encryption Options. [2950208]
  • Devices having PGP Whole Disk Encryption installed along with McAfee Host Intrusion Prevention 7 or 8 no longer show any issues when Single Sign-On is used. [2950232]
  • Resolved an issue where automatic disk encryption failed after the installation of the PGP Whole Disk Encryption with embedded policy. [2950234]
  • Resolved an issue so that an Administrator from the WDE-Admin Group can add a PGP Whole Disk Encryption boot bypass on Microsoft Windows XP computers. [2950237]
  • Resolved an issue with PGP Whole Disk Encryption so that a user can access data from an encrypted USB device. [2950243]
  • Resolved the issue so that inserted removable devices are write-protected if the user fails to select an option from the encryption dialog box within 120 seconds or when PGP Universal Server is not reachable. [2950245]
  • The Force maximum CPU usage consumer policy setting is now correctly enabled. [2961570]
     

Messaging

  • Resolved issue where PGP Desktop for Windows would sometimes incorrectly block email traffic when the IMAP, SMTP or POP mail proxy had been disabled or had been configured to pass data through unmodified. [2950241]
  • Resolved the issue where the Recall This Message option in Microsoft Outlook 2010 became greyed out for standard messages after PGP Desktop was installed. [2950554]
  • Resolved issue where PGP Desktop would sometimes fail to prompt Lotus Notes users to insert their smartcard when attempting to decrypt email. [2950618]
     

What's Changed in PGP Desktop for Windows 10.2.1 MP4

  • No changes in this release for Windows.
     

What's Changed in PGP Desktop for Windows 10.2.1 MP3

  • Resolved the issue so that when the user’s SSO password contains characters that are not supported at the PGP BootGuard login screen, the user is prompted to cancel encryption or choose a new password [2471202]
  • Resolved the issue so that PGP Desktop for Windows now retain when the “Maximum CPU Usage” and “Power Failure Safety” options are enabled. [ 2628430]
  • Resolved the issue with PGP Zip so that the local recipient’s key is found on the default keyserver. [2727568]
  • Resolved the incompatibility between PGP Desktop and Arcot Systems two-factor authentication software. [2837983]
  • Resolved the incompatibility between the RSA SecurID SID800 D3 token and PGP BootGuard authentication. [2703891]
     

What's Changed in PGP Desktop for Windows 10.2.1 MP2

  • Resolved the issue so that PGP Desktop for Windows attempts to use existing policy after upgrading from version 10.2.0 MP5 until a new policy can be obtained from the PGP Universal Server. [2747491]
  • Resolved the issue with PGP WDE so that users can no longer pause encryption or decryption when this option is disabled by PGP Universal Server policy. [2586361]
  • Resolved various incompatibility issues with PGP Whole Disk Encryption and web cams on Windows systems when the system is docked while the system is being booted. [2608192]
  • Resolved the issue so that PGP BootGuard successfully upgrades from version 9.12 to 10.2 MP5 on Windows systems. [2746153]
  • Resolved the incompatibility with PGP WDE for Windows and encrypting USB flash memory drives if the USB drivers were not previously installed on the system. [2747565]
  • Resolved the issue with PGP WDE failing to boot after encrypting Hewlett- Packard Compaq 510 systems with two partitions. [2764308]
  • When a removable device is connected, PGP Desktop now uploads the WDRT to the PGP Universal Server when the device is authenticated. [2769216]
  • Resolved the issue so that Windows single sign-on automatic logon process now works as expected after upgrading to PGP Desktop version 10.2.0 MP5. [2774279]
  • Resolved the issue so that the PGP BootGuard login screen no longer scrolls off the display when domain authentication is required. [2614391]
  • Resolved the issue with PGP Whole Disk Encryption where changing the password on Windows 7 systems using other than the Ctrl+Alt+Delete process didn’t synchronize with PGP BootGuard. [2576203]
  • Resolved the issue so that you can now drag and drop a PGP key directly from PGP Desktop into an open, unsent email message in Microsoft Outlook 2007/2010. [2640912]
  • Resolved the issue so that invisible silent enrollment no longer fails if the user and system are in a different Active Directory Forest. [2768515]
  • Resolved the issue so that using the registry entry to disable single sign-on for PGP WDE now works as expected (this entry is described in the article located at http://www.symantec.com/docs/HOWTO42010). [2817094]
  • Resolved the issue so that PGP Desktop now correctly locks or encrypts an NTFS formatted USB disk. [2626261]
  • Resolved incompatibility issues between PGP Desktop and Dell Latitude XT3 Tablet PC Touch Screen Laptops. [2688244]
     

What's Changed in PGP Desktop for Windows 10.2.1 MP1

  • Resolved the issue so that PGP Desktop for Windows attempts to use existing policy after upgrading from version 10.2.0 MP5 until a new policy can be obtained from the PGP Universal Server. [2747491]
  • Resolved the issue with PGP WDE so that users can no longer pause encryption or decryption when this option is disabled by PGP Universal Server policy. [2586361]
  • Resolved various incompatibility issues with PGP Whole Disk Encryption and web cams on Windows systems when the system is docked while the system is being booted. [2608192]
  • Resolved the issue so that PGP BootGuard successfully upgrades from version 9.12 to 10.2 MP5 on Windows systems. [2746153]
  • Resolved the incompatibility with PGP WDE for Windows and encrypting USB flash memory drives if the USB drivers were not previously installed on the system. [2747565]
  • Resolved the issue with PGP WDE failing to boot after encrypting Hewlett-Packard Compaq 510 systems with two partitions. [2764308]
  • When a removable device is connected, PGP Desktop now uploads the WDRT to the PGP Universal Server when the device is authenticated. [2769216]
  • Resolved the issue so that Windows single sign-on automatic logon process now works as expected after upgrading to PGP Desktop version 10.2.0 MP5. [2774279]
  • Resolved the issue so that the PGP BootGuard splash and login screens defined by on the PGP Universal Server are now correctly displayed. [2682301]
  • Resolved the issue so that the PGP BootGuard login screen no longer scrolls off the display when domain authentication is required. [2614391]
  • Resolved the issue with PGP Whole Disk Encryption where changing the password on Windows 7 systems using other than the Ctrl+Alt+Delete process didn’t synchronize with PGP BootGuard. [2576203]
  • Resolved the issue so that you can now drag and drop a PGP key directly from PGP Desktop into an open, unsent email message in Microsoft Outlook 2007/2010. [2640912]
  • Resolved the issue so that invisible silent enrollment no longer fails if the user and system are in a different Active Directory Forest. [2768515]
  • Resolved the issue so that using the registry entry to disable single sign-on for PGP WDE now works as expected (this entry is described in the article located at http://www.symantec.com/docs/HOWTO42010). [2817094]
  • Resolved the issue so that PGP Desktop now correctly locks or encrypts an NTFS-formatted USB disk. [2626261]
  • Resolved incompatibility issues between PGP Desktop and Dell Latitude XT3 Tablet PC Touch Screen Laptops. [2688244]