Saving changes to Messaging Gateway domains list is very slow

Products

• Messaging Gateway

Issue/Introduction

In some environments with a large number of domains or whose scanners deliver a large number of messages both inbound and outbound, switching between pages in the domains list and saving changes to the Protocols->Domains page can take a long time. 

Cause

The database tables used to store domain information are briefly locked during message acceptance and delivery meaning that on busy systems the window during which an update to the domains table can be made is significantly narrowed.

Resolution

This issue will be addressed in a future release. 

In instances where changes take a very long time to save, this may be worked around by stopping the mta process on all scanners prior to saving changes to the list of domains on the Control Center Protocols->Domains page.

Please subscribe to this article to be automatically notified of any updates.

 

Applies To

 

 Messaging Gateway