Error validating CA connection When testing Connection with Microsoft Certificate Authority to Domain Administrator account configured with ADCS Communicator Installation.

Products

• Mobility Suite

Issue/Introduction

 Error validating CA connection When testing Connection Domain Administrator in Mobility Suite 5.x

 Error in console - 
"Error validating CA connection: An error occurred while validating the request. Please check that proper Domain/Hostname is given and that the ADCS service is running.."

appstore.log - 
timestamp=2015-02-19 02:02:30.640 +0000,logname=aclog,level=DEBUG,module=certutils,function=validate_ca_connection,line=299,tenant=mobility,username=administrator,sessionid=fval8vr353gic7o5sbrh3s3ksy3ixmac,url=/appstore/webapi1/devices/test_ca_connection/,msgid=,msg=validate_ca_connection http://localhost/certmgr/Validate.aspx : An error occurred while validating the request. Please check that proper Domain/Hostname is given and that the ADCS service is running.

Cause

Issues with connecting from Default Domain Administrator Account

Resolution

  Connection requires an AD user that is not the Default Administrator and a part of the External IDP group in AD that is configured to connect with Mobility Suite.  Then ADCS communicator services must be reinstalled and configured to use the new AD created user. 

Applies To

Mobility Suite 5.x