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Feature Request : New windows password should sync with SEE FD bootguard screen


Article ID: 161788


Updated On:


Endpoint Encryption


If the Administrator changes\resets the Users password in Active Directory , It is noticed that it does not sync with the Pre Boot Authentication Screen. For this to work the user has to unregister and re-register the user

If we change the user’s windows password through AD then on clients it will not sync with the Pre Boot Authentication Screen. User is looking for a way to sync the new password with the Pre Boot Authentication Screen (without unregistering and re registering the user)


 Symantec Corporation is committed to product quality and satisfied customers. This Feature Request : 3742746 is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time. Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here. 

Applies To

 SEEFD Version Tested : SEE FD 8.2.1 Clients – Windows client Machines