search cancel

Failed to release an item from quarantine to an alternate recipient

book

Article ID: 161746

calendar_today

Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

When attempting to release items from the Symantec Mail Security for Microsoft Exchange (SMSMSE) quarantine to an alternate recipient, the item never arrives in the intended recipients mailbox.

Cause

The cabarc tool used to release items from quarantine was being run with incorrect command line arguments.

Resolution

 This issue is fixed in SMSMSE 7.5.1. Kindly perform an upgrade to 7.5.1 resolve this issue.