PAM-CM-0271 error occurs when it tries to add the LDAP domain.

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Article ID: 16174

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction



I tried to add the LDAP domain but the following error occurs. What is a possible cause is?

"PAM-CM-0271: LDAP Bind fail: Invalid Credentials"


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Environment

CA Privilege Access Manager 3.0.1

Resolution

The account that is used for the LDAP authentication may have the root cause with the "Distinguished Name" field. It is at the Credentials > Manage Targets > Accounts > A specific account > Windows Domain Service tab. It should be set appropriately. Here is the for example.


If it works, the following message will appear.


Attachments

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1558717225906000016174_sktwi1f5rjvs16uhg.jpeg get_app