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How to reset the user defined custom settings in the CCS console.

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Article ID: 161653

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Updated On:

Products

Control Compliance Suite Control Compliance Suite Standards Server

Issue/Introduction

How to reset the user defined custom settings in the CCS(Control Compliance Suite) console.

Environment

CCS 12.5.x +

Resolution

At times for troubleshooting purpose one might need to reset the user defined custom settings in the CCS console.  For this following steps need to be performed-

  1. Close the CCS console.
  2. Rename the "Preferences" folder at the location: C:\Users\<CCS Console User>\AppData\Local\Symantec\CCS.
  3. Re-launch the CCS console.
  4. The CCS console will now have the default settings.