How to reset the user defined custom settings in the CCS console.
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Article ID: 161653
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Updated On:
Products
Control Compliance SuiteControl Compliance Suite Standards Server
Issue/Introduction
How to reset the user defined custom settings in the CCS(Control Compliance Suite) console.
Environment
CCS 12.5.x +
CCS 12.6.x
Resolution
At times for troubleshooting purpose one might need to reset the user defined custom settings in the CCS console. For this following steps need to be performed-
Close the CCS console.
Remove the "Preferences" folder at the location: C:\Users\<CCS Console User>\AppData\Local\Symantec\CCS and move it to another folder as a backup.
Re-launch the CCS console.
The CCS console will now have the default settings.