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Discover scanners sometimes fail to connect to Discover detection servers with multiple NICs installed

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Article ID: 161649

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Updated On:

Products

Data Loss Prevention Network Discover

Issue/Introduction

Discover scanners sometimes fail to connect to Discover detection servers with multiple NICs installed.

Cause

This issue may be cause by a loopback IP used in one of the sockets: 127.0.0.1:8090 and 169.254.21.249:8090, for example.

Resolution

To address this issue, take one of the following actions:

  • Swap the configuration of the interfaces (eth1 <-> eth2)

  • Deselect TCP/IP on the second interface configuration. The second interface can then be used for network capture, but not for L3 network connectivity.