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The Ghost GUI is too small to view properly in higher resolution systems.

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Article ID: 161642

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Updated On:

Products

Deployment Solution Ghost Solution Suite

Issue/Introduction

When booting to Win PE on newer hardware with high resolutions the Ghost GUI is small to the point it may not be readable.  

Cause

 The Ghost GUI is locked to a default resolution and can't be resized.  

Resolution

 This is working as desighned and there is not at this time an ability to resize the ghost GUI. 

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.

This issue is currently being considered by Symantec to be addressed in the next major revision of the product.  There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.  Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
  

 

 

Applies To

 Small sized high resolution netbooks and tablets may experience this.   Also higher resolution 4k display systems may see this also.