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IT Analytics configuration issues

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Article ID: 161594

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Updated On:

Products

IT Analytics ServiceDesk

Issue/Introduction

Reports showing error:
 An error has occurred during report processing. (rsProcessingAborted)
 Cannot create a connection to data source 'CMDB'. (rsErrorOpeningConnection)
 The ConnectionString property has not been initialized.

 

An error has occurred during report processing. (rsProcessingAborted)
 Cannot create a connection to data source 'CMDB'. (rsErrorOpeningConnection)
 The ConnectionString property has not been initialized.

Cause

 Connection string missing.

Resolution

 Add to the report server console Connection string: 

Data Source=SQLSERVERNAME;Initial Catalog="Symantec_CMDB"
Data Source=SQLSERVERNAME;Initial Catalog="IT ANALYTICS"


Applies To

SMP + ITA
7.6

7.1.2 MP1
7.1.1
7.5.1