KNOWN ISSUE: Altiris.ASDK.NS.ReportManagementLib.RunReportWithParameters(Guid reportItemguid, string nameValuePairs) generates error 'Cannot find table 0' when called by multiple systems at the same time.

Products

• Altiris Software Development Kit (ASDK)
• IT Management Suite

Issue/Introduction

When using the ASDK web services to run reports an error is generated if multiple calls to the same web services are initiated at the same time.

 Altiris.ASDK.NS.ReportManagementLib.RunReportWithParameters(Guid reportItemguid, string nameValuePairs) generates error 'Cannot find table 0'.

Cause

When multiple simultaneous calls are made to the report engine it can cause the system to run the requested reports without any parameters causing no results to be returned.

Resolution

 Symantec Development has reviewed this issue and created a fix. The fix is included in SMP 7.5 SP1 HF4.

Applies To

 Symantec Management Platform 7.5 Service Pack 1

Altiris Software Developers Kit 7.5 Service Pack 1