With Symantec Endpoint Encryption Removable Media Encryption (SEE RME) 11.0.0 installed, Windows Explorer crashes.

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Article ID: 161583

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

An issue has been found with SEE RME 11.0.0 installed, Windows Explorer crashes. This can happen while accessing mapped Distributed File System (DFS) shares on client machines.

Cause

An issue with DFS and Symantec Endpoint Encryption Removable Media Encryption.

Resolution

Resolved an issue so that Microsoft Windows Explorer does not stop unexpectedly when you access mapped DFS share on the client computers with Symantec Endpoint Encryption Removable Media Encryption 11.0.0 MP2 installed.